Pool Repair and Refurbishment in Surprise, AZ

We couldn’t be happier with the experience we had with Elite Rock Masters! Chad and his father did an outstanding job restoring our damaged grotto and courtyard fountain—it truly looks better than ever. From start to finish, the communication was exceptional. Chad took the time to walk us through every step of the restoration process, which made us feel informed, involved, and confident in the work being done. Before hiring, we carefully reviewed their past feedback, and choosing Elite Rock Masters turned out to be an excellent decision. Their craftsmanship, professionalism, and attention to detail really set them apart. We highly recommend them to anyone looking for quality work and a team you can trust!

We were looking to make some changes to the backyard that included concrete demo, new concrete, artificial turf and irrigation work. I could not find a company that could do it all and didn't want to coordinate several companies with overlapping work. Was referred to Chad with Elite Rock Masters and he checked out the work and said no problem, even offered to restore our old fountain and recommended a cool concrete coating. We agreed to both and the end result is great. Very happy with the outcome and there was no hesitation for minor asks during the install such as putting our baby's hand prints in the new concrete. Great work and would recommend Elite Rock Master's.

I can highly recommend Elite Rock Masters for their concrete/rock/waterfall work! We needed a 22 year old waterfall repaired that was leaking. I obtained 3 bids from 3 different pool companies around the Surprise, AZ area. Elite Rock Masters was the only company that did not tell me they would need to refinish the entire pool in order to fix the waterfall - as the waterfall does sit down into the pool a bit below the waterline. Chad came out, took a look at our waterfall and said "sure we can fix you up without redoing the entire pool". They worked with us (around our schedule) and did exactly what they said they would do. (Tough to find companies like that anymore.) They resurfaced our waterfall which fixed the leaks. They also textured, sculptured, and painted it to look like REAL rock to actually match some other large rocks we have in the backyard. Their attention to detail was incredible and demonstrated their years of experience as well as their true artistic skills. It now looks like huge boulders you would find in the mountains with water running over them that match our other rocks. They did an awesome job! THEN after we refilled the pool and started the waterfall back up, some of the water flow was not exactly like we wanted it (no fault of Elite Rock Masters just poor original plumbing install), Chad came back out (a couple of weeks later when he was back in the West Valley on another job) and fixed the waterflow in about 30 minutes. We could not be happier! Truly a joy to work with Chad and his company!

Recently I had Chad from Elite Rock Masters refinish my artificial rock waterfall and slide. For a 20 year old pool the water features were in reasonably good condition. My mistake was trying to DIY the resurfacing myself, please do not do it yourself. Save time and money and call Elite Rock Masters and you will be glad you did. In the fall I will have Elite redo the 20 year old pebble tech! I highly recommend them!

True artisans! Elite Rock Masters transformed my 11-year old backyard pool boulder waterfalls into vibrant new water features. My pool has never looked better. The team at Elite Rock Masters were outstanding to work with they collaborated with me to establish a schedule that orchestrated the multiple activities (e.g., pool drain, boulder refurbishment, tile warranty repair, tile cleaning, pool refill) that needed to occur and then they were always on time with their portions of the project. They shared their insights and expertise throughout the process. This team takes GREAT pride in their work the results show it! I strongly recommend them to any homeowner that wants to create a pool/backyard resort-style oasis!